Privacy Policy

Information we collect is used for the primary purpose of enabling us to improve your customer experience. We use the information collected to present to you information that is best displayed on the device you're using to visit our website, and to further provide information we believe is relevant to you or of interest. We will never provide personal information to 3rd parties outside of those trusted companies listed on this page unless required to do so by law enforcement, great care is taken to ensure that all information is provided in a secure environment.

Companies that we use to better the experience of using this website:

Google, Facebook, Twitter
These companies provide services through the website that allow for easy registration when you signup or checkout an order, reducing the need for customers to create a separate login to remember.

We also use these services to better understand visits to our website that helps influence our design changes to better work with the devices our customers use to vist our website.

And finally we also utilise all three services for displaying advertising, sending newsletters and general communication with you our customer.

Paypal & Stripe
Both these companies are used for payment processing, when you place an order and are presented with paying by Paypal or Credit Card these are the two companies that process your payment. Both companies are leaders in their fields of providing secure payment methods, so we utilise their services. We also utilise Paypal's quick signin features.

Amazon
We utilise Amazon's powerful online Cloud Hosting system to keep this website online, we also use Amazon's powerful Email system to send all our outbound notifications regarding orders, shipments and updates to your email accounts.

Hotjar
We utilise hotjar to visualise how our website is being used so we can improve it and ask our visitors for valuable feedback when they're experiencing problems.

Zendesk
We use this platform to provide help, support and communicate with our customers. When you use the little 'Help' bubble on the website this generate a request on our helpdesk, which we are then as a team able to respond to you.

GiD
This website is owned by GiD in Australia.
Our website stores cookies on the device you're using to access this website, we use these to improve your experience with our website and related services. Features such as registering & logging in depend on these tiny little things, however you can always delete them or refuse to store cookies via your device settings.

Cookies
We utilise cookies on this website to provide a personalised experience, features such as "remember me" when you choose to login, or adding items to your cart and those items still being there when you return are all managed by cookies. Cookies are a small text file that is stored on your computer, it does not give us any access to your computer it simply allows us to save your preferences on this website so when you return you do not need to start all over again.

Our 3rd party partners (Facebook, Google, Twitter, Paypal etc) also utilise cookies on our behalf to provide you quick logins, quick checkout processes etc.